Privacy Policy

Alua-Athletica attaches great importance to the protection of its customers’ personal data. This Privacy Policy describes how personal information is collected, used and protected. By using our services, you agree to the practices described in this Policy.

Collection of Personal Information

Alua-Athletica collects various types of personal data in order to provide an optimal shopping experience. This data may include:

  • First and last name

  • Delivery and billing address

  • Email address

  • Telephone number

  • Payment information

Use of Personal Information

The personal information collected is used for the following purposes:

  • Processing and dispatching orders

  • Managing payments and preventing fraud

  • Communicating with customers about their orders and our product range

  • Improving our customer service and responding to requests

  • Sending information about new products, promotions and events (with the customer’s consent)

Sharing of Personal Information

Alua-Athletica does not sell, rent or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and dispatch orders

  • Where required by law or to comply with legal proceedings

  • To protect the rights, property or safety of Alua-Athletica, its customers or the public

Security of Personal Information

Alua-Athletica implements appropriate security measures to protect personal information against unauthorised access, alteration, disclosure or destruction. These measures include, among other things:

  • The use of encryption technologies for payment transactions

  • Limiting access to personal information to employees and partners who need the information to provide our services

Retention of Personal Information

Alua-Athletica retains personal data for as long as necessary to achieve the purposes for which it was collected, including for legal, accounting or reporting requirements.

Customer Rights

Under applicable law, customers have certain rights regarding their personal data, including:

  • Right of access: Customers may request a copy of their personal data held by Alua-Athletica.

  • Right to rectification: Customers may request correction of inaccurate or incomplete personal data.

  • Right to erasure: Customers may request deletion of their personal data, subject to legal retention obligations.

  • Right to withdraw consent: Customers may withdraw their consent to the processing of their personal data at any time.

Cookies and Similar Technologies

Alua-Athletica uses cookies and similar technologies to improve the user experience on our website. Cookies help to remember customer preferences and to track website usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

Changes to this Privacy Policy

Alua-Athletica may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to return to this page regularly to stay informed of any changes.

Contact Details

For questions about this Privacy Policy, or to exercise your rights in relation to your personal data, you can contact Alua-Athletica at:

Alua-Athletica aims to protect the privacy of its customers and to use personal data in a responsible and secure manner.